Ecommerce
Start selling to the world
If you already own a shop, or local Facebook business page, then you are drastically reducing your potential market share if you do not have a dedicated online shop. Ecommerce allows you to reach and sell goods to people all over the world, with very little costs.
How we increase conversions by over 300%
There are a number of ways we can ensure your traffic converts into actual sales. Marketing and SEO will bring traffic to your online store, but generating revenue from traffic takes some tricks. Implementing a sales funnel (to keep people at your buying pages), graphics showing why buy from yourselves, clear costs and product imagery, great UI, making sure every part of your site works on all devices and browsers, providing add on and upsell products on every page and cart, fast checkout, mail letter implementations, just to name a few.
eCommerce services we offer
For people who have an online store already, but old graphics and no responsive code make their website outdated, they may want a complete re-design and set-up. For this we usually have to export products, shop and customer data and then import into your new platform. We can use services to import all of this data instantly to save you days, weeks or sometimes months of manual work. Configuring CSV files correctly for importing and preparing products effectively will save you time and stress in the long run.
Web Design Bird can not only help list your physical products, we can also implement downloadable products such as ebooks, video tutorial classes and images under copyright. With many choices available, have your downloadable products trigger automatically after each sale, or choose to give paying customers access to certain parts of your site, or even sell credits to customers who have to top-up the more they download.
Web Design Bird can help you link your ecommerce platform to a mailling list to keep your customers informed on the latest sales and news. We integrate a fully legal mail shot which can be triggered with new items in your rss feed. Our mailing list is guaranteed not to ever go to spam, provide all the legal double opt-in and unsubscribe links and integrate into woocommerce so new customers get added to your email campaign.
Sometimes you may wish to schedule or book customers in after a sale on your websites. Hairdressing/beauty appointments, trade services like gas fitting or roofing, one to one services like home delivery with installation of products all are examples of sites which will benefit from scheduling. integrate your calendar with your ecommerce platform so customers book themselves into your diary, freeing more of your time for the important bits.
If you already have an online shop but wish to change ecommerce provider, we can help you through it with tried and tested tools that can convert your ecommerce store. We can transfer back and forward between Shotify, Woocommerce, BigCommerce, Ecwid, Salesforce Commerce Cloud, Adobe Commerce, Magento, nopCommerce, Oracle CX Commerce and more. Not only can we transfer products, taxonomies, customers and orders, we can also transfer customer passwords and complex variations.
Product variables can be as simple as choosing from a few colours, or as complex as having thousands of options for one product all with differing costs. Being able to offer your customers choices in material, size, colour, model, custom design uploads and all other options will always please a customer with specific needs. Product pictures are then dynamically changed so customers can see there chosen colour, size, etc.
Some products you have may require extra fields before ordering. Allow your customer to upload files, answer specific questions to their product needs or even have required check boxes for things like terms and conditions. Wee can also adjust the price of your product depending on which choices your customer makes.
Taking credit card payments is an essential part of ecommerce. We can help set up your merchant account and payment gateway, choose which cards to accept and even hold payments and take paper and e cheques if you so wish. If you do not have a merchant account we can set up credit cards payments for free using no subscription services like Square, PayPal or Stripe. We can also help with conversional products, as long as they are legal, like tobacco products, adult sites, gun and ammo, alcohol or cannabis sites. These kind of websites can be troublesome to implement a proper secure payment gateway.
CRM integration (Customer Relationship Manager) is an important part of keeping in touch with your customer and tracking their needs. We can implement various popular CRM platforms into your sites products and forms. See a customers history with your business, all contact details, send money off coupons to the best customers and send updates and new news stories. Once your business grows its easy to lose that one-to-one experience with your customers that smaller shops have. A customer relationship manager can keep this personal services, even when your global clientele grows.
If you have an online store but want to integrate stock and descriptions to a third party seller we can help you through the process. We have experience setting up your Amazon or Ebay seller accounts which can be very tricky for some businesses. Having stock levels and orders synching between your site and a third party will ensure you do not sell items within your store that might be out out of stock.
Some online stores out there need to know a lot more information than product variables can handle. For these products, payment and variable data can be adapted to co-inside with enquiry forms. Not only can you set a global form for all products, we can set a completely custom form for every product you have if you so wish.
Dynamic pricing can be integrated to each product to ensure your online store offers the same deals and discounts that your local store premesis may offer. Buy one get on free, order 10 for a free gift, order one product and get 50% off another…. The choice is up to you.
Customisable products can range from offering the customer whatever colour they want to having a 3d designer built into your site so customers can design there own products like t-shirts and mugs. For these products customers can see there design before ordering and when you receive a new sale, all the information you need and the customers design are emailed to you so you can create there work of art.
Sometimes you may wish to take orders at your premesis or take orders while on the road using your ecommerce online solution. Give sales reps the flexibility to log into to their account on your website, take orders, and you can then track sales records and rep progress. Take payments within your physical shop premises, including credit cards, via your till, tablet or phone and have each order maintain stock levels if you so wish.
Affiliate systems are perfect for those who have skills with web design and marketing, but lack the capitol or willing to invest heavily on stock and logistics. Setting up affiliate sites that do not break over time and show live stock and price updates however can be tricky for the unexperianced. Getting the correct set up straight away will ensure you are not manually editing your catolog due to import bugs etc.